Legal

Terms of Use

Effective date: 1 May 2026  ·  Last updated: 12 August 2026

These Terms of Use ("Terms") govern your access to and use of Verdavu, a software platform and brand owned and operated by Ahlookin Digital Marketplace Ltd., a company incorporated in Trinidad and Tobago ("Ahlookin Digital", "we", "our", or "us"), and available at verdavu.com.

Your agreement under these Terms is with Ahlookin Digital Marketplace Ltd. Verdavu is the name of the platform and brand; it is not a separate legal entity. By accessing or using Verdavu, you agree to be bound by these Terms. If you do not agree, do not use the platform.

1. The Platform

Verdavu is venue and event operations software that helps venue operators manage enquiries, bookings, quotations, agreements, payments, staff briefings, event operations, incidents, and post-event reconciliation. Access may be provided through a guided trial, paid subscription, or an individually agreed institutional implementation.

We reserve the right to modify, suspend, or discontinue any part of the platform at any time. We will provide reasonable notice of material changes where possible.

2. Eligibility and Account Access

You must be at least 18 years old and have the legal authority to enter into binding agreements on behalf of your venue or organisation to use Verdavu.

You are responsible for maintaining the confidentiality of your login credentials. You must not share your account with others or allow unauthorised access. You are responsible for all activity that occurs under your account.

You must notify us immediately at hello@verdavu.com if you suspect any unauthorised use of your account.

3. Acceptable Use

You agree to use Verdavu only for its intended purpose — managing your venue's bookings, clients, operations, and communications. You must not:

  • Use the platform for any unlawful purpose or in violation of any applicable law
  • Attempt to access systems, data, or accounts that are not yours
  • Reverse-engineer, decompile, or attempt to extract the source code of the platform
  • Use automated tools to scrape, crawl, or extract data from the platform
  • Introduce malware, viruses, or malicious code of any kind
  • Use the platform to store or transmit content that is illegal, defamatory, or infringes on third-party rights
  • Resell, sublicense, or otherwise make the platform available to third parties without our written consent
  • Misrepresent your identity or affiliation when using the platform

4. Your Data and Content

You retain ownership of all data, content, and information you upload or create within Verdavu, including venue details, client records, booking data, documents, and communications ("Your Content").

By using Verdavu, you grant us a limited, non-exclusive licence to store, process, and display Your Content solely as necessary to provide the platform's services to you. We do not claim ownership of Your Content.

You are responsible for ensuring that Your Content — including your clients' personal data — is collected and processed lawfully. You represent that you have the necessary rights and permissions to upload any content you provide to the platform.

5. Client Data and Data Processing

When you use Verdavu to manage your clients' personal information, you act as the data controller and we act as your data processor. We process your clients' data only on your instructions and in accordance with our Privacy Policy.

You are responsible for your clients' data under applicable privacy laws. You should maintain your own privacy policy informing your clients how their information is used, including any use of third-party platforms like Verdavu.

6. Payments and Billing

Subscription charges, billing intervals, trial terms, taxes, and any implementation charges are shown at checkout, on the applicable invoice, or in an order form agreed with you. Subscriptions renew automatically for the selected billing interval until cancelled, unless the applicable order form states otherwise.

You may cancel a subscription at any time. Unless mandatory law or an applicable order form provides otherwise, cancellation takes effect at the end of the current paid billing period and prevents future renewal charges.

Verdavu facilitates payment collection between you and your clients through integrated payment partners. We are not a party to those transactions and are not liable for disputes between you and your clients regarding event payments, deposits, or refunds.

Refund eligibility, processing, and exceptions are described in our Refund and Cancellation Policy. Nothing in these Terms or that policy limits rights that cannot lawfully be excluded.

7. AI-Powered Features

Verdavu includes features powered by artificial intelligence, including document analysis, communication drafting, and operational intelligence. These features are provided as assistants to support your decision-making, not to replace it.

You acknowledge that:

  • AI-generated content may contain errors and should be reviewed before use
  • You are responsible for any communications, documents, or decisions made using AI-assisted features
  • AI analysis of uploaded documents is for operational use only and does not constitute legal, financial, or professional advice
  • When you use an AI-assisted feature, relevant booking details including client names and event information may be sent to our AI provider to generate the response. This only occurs when you explicitly trigger an AI feature — never automatically or in the background
  • By using AI-assisted features, you confirm you have the appropriate basis under applicable privacy law to share your clients' information with our AI provider for that purpose

8. Intellectual Property

Verdavu and all its underlying technology, design, code, features, trademarks, and content (excluding Your Content) are owned by us and protected by intellectual property laws. Nothing in these Terms grants you any right to use our intellectual property except as necessary to use the platform.

We respect intellectual property rights. If you believe any content on the platform infringes your rights, please contact us at legal@verdavu.com.

9. Availability and Uptime

We aim to keep Verdavu available at all times but do not guarantee uninterrupted access. The platform may be unavailable due to maintenance, updates, or circumstances beyond our control.

We will make reasonable efforts to provide advance notice of planned maintenance. We are not liable for any loss resulting from platform downtime.

10. Disclaimer of Warranties

Verdavu is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties including fitness for a particular purpose, merchantability, and non-infringement.

We do not warrant that the platform will be error-free, that defects will be corrected, or that the platform or the server that makes it available are free of viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Verdavu and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunities, arising out of or in connection with your use of the platform.

Our total liability for any claim arising out of or relating to these Terms or the platform shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Verdavu and its team from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the platform, Your Content, your violation of these Terms, or your infringement of any third-party rights.

13. Termination

Either party may terminate access to the platform at any time. We may suspend or terminate your account immediately if you breach these Terms, engage in abusive conduct, or use the platform in a way that harms others.

Upon termination, your right to use the platform ceases immediately. We will make your data available for export for 30 days following termination. After that export window closes, we will delete or anonymise your data within 90 days of account closure, except where retention is required by law or for legitimate purposes such as dispute resolution.

14. Governing Law

These Terms are governed by the laws of the Republic of Trinidad and Tobago, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Trinidad and Tobago.

15. Changes to These Terms

We may update these Terms from time to time. We will notify active users of material changes by email or through a notice on the platform at least 14 days before changes take effect. Continued use of the platform after that date constitutes acceptance of the revised Terms.

16. Contact

For questions about these Terms, please contact us: